Policies


Bookings & Payments

  • Lodging units have a 2 person limit.
  • Guests must be 18 or older.
  • Reservations are a 2-night minimum.
  • Holiday weekends are a 3-night minimum of Fri/Sat/Sun (Memorial Day, July 4th and Labor Day)
  • Changes made to an existing reservation will incur a $50 admin fee.
Bookings made PRIOR to May 1st
  • 50% deposit payment is required for any Sunday, Monday, Tuesday, Wednesday or Thursday.
  • 100% payment is required for any Friday, Saturday and holiday.
  • No reservation is guaranteed until payment requirements are met.
  • Balances must be paid by May 1st.
Bookings made AFTER May 1st
  • 100% payment is required, paid at the time of booking.
  • No reservation is guaranteed until payment requirements are met.

Dog Limitations

Intact dogs
  • We allow only one intact male dog in any given timeframe.
  • Female dogs in heat are not allowed.
Lodging rates include up to 3 dogs per unit
  • To bring 4 dogs; contact us prior to booking for approval. A fee of $60 will apply. Available dates and lodging may be limited.
  • To bring 5 or more dogs, contact prior to booking for approval. A fee of $100 will apply. Available dates and lodging may be limited.
Managing your dog

Please note that no matter how many dogs you have, other restrictions may apply, at GHF discretion, depending on several factors: the lodging type, the age, breed, size and number of dogs you have, as well as the number of guests and dogs already booked.


Cancellations & Refunds

We recognize that life is not always predictable and unfortunate situations can change your vacation plans, but cancellations affect us significantly due to our very small size. Therefore, we adhere to a strict cancellation policy, with no exceptions.

  • More than 30 days notice: payment made will be refunded, but you forfeit the cost of one-night’s stay and a $50 admin fee.
  • No refunds are given for ANY Friday or Saturday on a reservation.
  • Cancellation of a 3 night stay that includes a Friday and Saturday, you forfeit the cost of those 2 nights and a $50 admin fee.
  • For ANY cancellation with less than 30 days notice, there is no refund.
  • No refunds due to inclement weather. Thunderstorms can be severe so some trails may be closed upon arrival or be leash use only.
  • No refunds due to early checkouts.

Emergencies

Emergency care

You are responsible for handling medical emergencies.

Contacting Staff

The Getaway team will assist as best as possible to support your needs.

  • 2-way radios are on-site to reach staff in urgent matters.
  • Use email in non-urgent matters only.
Lodging issues

Lodging repairs and issues are handled by GHF 24/7. After hours situations deemed non-emergencies may be handled in the morning/daytime hours.



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